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Cancellation Policy

Cost of changes and / or cancellation of tickets to parks, shows and activities (leisure).


If you want to cancel or change your booking, you must contact us by phone or send an e-mail to the e-mail address provided you when you processed your booking.



Administration fees:

When requested any change or cancelation of your booking we charge an administration fee of 10% of the total purchase with a minimum cost of 10 €.




Change and no show fees:

In case of cancelling or changing your booking more than 1 day (*) before the start of the activity or opening of the park, we only charge the administration fee.



In case of cancelling or changing your booking less than 1 day (*) before the start of the activity or opening of the park, we charge the full amount.



In case of NO Show we charge the full amount.



(*) Not including Sundays, national-, regional- or local holidays (Torremolinos, Málaga region)


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